Family TreeMaker
2024

Frequently Asked Questions

Find answers to the most common questions about Family Tree Maker 2024. If you don't find what you're looking for, please contact our support team.

How to download FTM 2024? ▼
You can download Family Tree Maker 2024 from our secure download center. Click here to download FTM 2024. Make sure to back up your existing trees before installing the new version.
Was the pre-order for FTM 2024 a scam? ▼
No, the pre-order for FTM 2024 was not a scam. Software MacKiev is a legitimate company that has been publishing Family Tree Maker for over 35 years. All pre-orders will be fulfilled as promised.
I already own a Software MacKiev edition. Do I need to get FTM 2019? ▼
If you haven't yet upgraded to FTM 2017 and use the features that connect Family Tree Maker to Ancestry, then you will want to upgrade to FTM 2019. This includes syncing, Ancestry hints, and Ancestry search and merge functionality. No other FTM editions have this functionality.
I own an older version of Family Tree Maker. Can I get a discount on an upgrade? ▼
Yes! Returning users can currently upgrade to the latest version at a discounted price. Make sure you are on our mailing list to receive upgrade offers and special promotions.
Where is Family Tree Maker sold? ▼
Family Tree Maker is available worldwide through our online store. Purchase Family Tree Maker 2024 here with secure payment processing.
Where should FTM users go for technical support? ▼
Software MacKiev now supports all versions of Family Tree Maker. For technical support, you can contact our support team via chat, email, or remote support. We are available 24/7 to assist you.
I've installed a new Software MacKiev version. Do I need to keep the old version? ▼
No. Once you have installed the new software, you can safely remove or uninstall your old edition if you like. We recommend moving it to a different folder or external drive if you want to keep it as a backup.
Will versions of Family Tree Maker be available in other languages? ▼
We are currently reviewing the possibility of producing localized editions. We have received many requests for different language versions. You will be notified if and when an edition for your country or language is released.
Is Family Tree Maker available in Canada? ▼
Yes, Family Tree Maker fully supports Canadian records and localization. Canadian users can access all features including Canadian census records, historical documents, and local genealogical resources.
Can I install Family Tree Maker on two computers? ▼
Yes, Family Tree Maker 2024 can be installed on up to three computers at once. This includes Windows PCs, laptops, MacBooks, and iMacs. The license is valid for a single user across multiple devices.
What are the system requirements for FTM 2024? ▼
Family Tree Maker 2024 requires Windows 10 (64-bit) or later, including Windows 11, OR macOS Big Sur 11 or later, including macOS Sonoma 14. At least 4GB of RAM and 2GB of free disk space are recommended for optimal performance.
Does FTM 2024 work with Ancestry? ▼
Yes, Family Tree Maker 2024 includes seamless integration with Ancestry.com. You can sync your family tree, access Ancestry hints, search records, and merge data directly from the software.

Still have questions? Contact our support team for personalized assistance.

Everything You Need to Know About Family Tree Maker 2024

Family Tree Maker 2024 is the latest version of the world's most popular genealogy software. Whether you're a beginner just starting your family history journey or a professional genealogist, FTM 2024 offers the tools and features you need to build, organize, and share your family tree.

Key Features of Family Tree Maker 2024

  • TreeVault Cloud Services - Automatic cloud backup and real-time syncing across all your devices. Access your family tree from anywhere, anytime.
  • Connect Workspace - Collaborate with family members. Share your tree, get fact-checking help, and add memories together.
  • FamilySearch Integration - Access over 6 billion historical records. Discover new ancestors and verify your research with trusted sources.
  • AlbumWALK - Create interactive talking photos with professional background music. Preserve family stories for future generations.
  • Turn Back Time 5000 - Roll back up to 5000 changes with one click. Never worry about making mistakes in your tree again.

Why Family Tree Maker is the #1 Choice for Genealogists

With over 35 years of development, Family Tree Maker has become the gold standard in genealogy software. It combines powerful research tools with an intuitive interface, making it accessible to users of all skill levels. Whether you're tracing your ancestry back to the 1800s or simply organizing your family photos, FTM 2024 has everything you need.

Get Started Today

Ready to start building your family tree? Choose a pricing plan that fits your needs and get instant access to Family Tree Maker 2024. All plans include full access to all features, 24/7 technical support, and all future software updates. View our pricing plans and get started today.